Who is collecting the information?

The Pharmacy Guild of Australia (ABN 84 519 669 143).

You may contact us at any time if you have any questions, concerns or complaints about this Privacy Policy, or about the way in which your personal information is handled. Please address any complaint about privacy to the National Secretariat Privacy Officer via:

email to:  guild.nat@guild.org.au
phone our reception on: (02) 6270 1888 or
by mail to: PO Box 310, FYSHWICK  ACT 2609

We take all complaints seriously, and will respond to your complaint within a reasonable time.

Facts and circumstances of collection

The Guild are collecting personal information directly from you, including your name, email address, postcode and telephone number .

Why does The Guild need to collect this information?

The Guild is collecting this information to do one or more of the following:

  • Keep you up to date, via communications, with the latest 60-day dispensing notices and information.
  • To communicate to you the changes to Government policy which are affecting pharmacy funding and their broader health sector and societal impacts.

The Guild may also use your information for direct marketing in relation to The Guild and associated services. We use your information to promote the services and issues affecting community pharmacies across Australia, as well as keeping you up to date on services that we think will interest you. This marketing may be by email, phone, SMS, post or online.

The primary purpose for which the information is being collected

The primary purpose of collecting this information is to keep you up to date on the services offered by Community Pharmacy across Australia and to assist you in accessing services.

The services offered by Community Pharmacy include:

  • Anaemia Testing
  • Asthma Management
  • Blood Glucose Testing
  • Blood Pressure Monitoring
  • Bone Density Testing
  • Bowel Cancer Screening
  • Chemotherapy Preparation
  • Cholesterol Testing
  • Compounding Services
  • Compression Garment Supply & Advice
  • COPD Assessment and Management
  • COVID-19 Vaccinations
  • Delivery Services
  • Diabetes Management
  • Diabetes MedsCheck
  • Diabetes Screening
  • Document Witnessing Service
  • Dose Administration Aids
  • Emergency After Hours Service
  • Home Medicines Review
  • INR Monitoring
  • Medication Management
  • Mental Health Support
  • Mobility Aids
  • Mother and Baby Clinic
  • National Diabetes Services Scheme (NDSS)
  • Needle and Syringe Service
  • Opioid Dependency Treatment
  • Palliative Care Support
  • Quit Smoking Support
  • Return Unwanted Medicines
  • Sleep Apnoea
  • Staged Supply
  • Telehealth Service
  • Vaccination Services
  • Vaccination Services – Influenza
  • Weight Management
  • Wound Management
  • Medicine and Medicine Pricing Advocacy

The secondary purposes (if any) for which The Guild is collecting this information

We may use or disclose your personal information for the purpose of marketing, informing you about our services, upcoming promotions, training and events, advocacy, or other opportunities that may interest you.

If you do not want to receive direct communications, you can opt-out any time by:

  • advising us if you receive a marketing call that you no longer wish to receive these calls; or
  • using the unsubscribe facility that we include in all of our marketing communications to opt-out of receiving those messages.

If you opt-out of receiving marketing material from us, we may still contact you in relation to our ongoing relationship with you.

We will not disclose your personal information to third parties for marketing purposes without your consent. A third party (Curious Minds Media) has been engaged to develop the ‘Save your local pharmacy’ https://saveyourlocalpharmacy.com.au    website and associated promotions. They handle your data for the execution of electronic direction mail activities.

What happens if The Guild doesn’t collect this information?

If the Guild does not collect this information, we will not be able to provide you with the services as described above.

Access and correction

Information about accessing your information and requesting corrections is set out in the Privacy Policy  www.guild.org.au/privacy  

Complaints

Please address any complaint about privacy to the National Secretariat Privacy Officer via:

email to:  guild.nat@guild.org.au
phone our reception on: (02) 6270 1888; or
by mail to: PO Box 310, FYSHWICK  ACT 2609

We take all complaints seriously, and will respond to your complaint within a reasonable time.

If you are not satisfied with our handling of your complaint, you may contact the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992, by email enquiries@oaic.gov.au or by using the contact details on the OAIC website.

I understand that I can make a request not to receive direct marketing at any time by any of the following methods:

email to:  guild.nat@guild.org.au
phone our reception on: (02) 6270 1888; or
by mail to: PO Box 310, FYSHWICK  ACT 2609